Smart Home as a Service (SHaaS)
At MaxiSense, we believe in pushing the boundaries of what's possible with IoT technology. Our mission is to empower Internet Service Providers to tap into the rapidly growing SmartHome market, and to help them create new revenue streams over their existing infrastructure.
We've developed i-SmartCloud PaaS technology that offers advanced features such as remote monitoring, troubleshooting, device management and configuration, which strengthen the relationship between ISPs and their broadband customers. By providing managed "Smart" services to residential homes, ISPs can differentiate themselves in a competitive market and offer unique services to their customers.
Our primary goal is to help ISPs reduce churn rate, increase customer satisfaction and loyalty, and improve retention ARPU, all while maximizing their return on investment. We're committed to driving innovation and developing new business ideas that leverage the power of IoT technology, and we're excited about the possibilities that lie ahead for our industry.
Internet Service Provider Market Challenges
ISPs are currently grappling with several challenges that are impacting their broadband internet service revenue. The market has become highly competitive, and ISPs need to continuously invest in infrastructure and stay up to date with the latest technological advancements to remain competitive. Additionally, the practice of bundling popular streaming services like Disney+ and Netflix with broadband plans is proving to be less effective in terms of customer loyalty, retention, and churn reduction than it once was.
In order to effectively address the business challenges faced by ISPs, it may be necessary to consider novel business models and strategies that can set them apart from their competitors and offer new value proposition to customers. One such approach could involve the adoption of SmartHome-as-a-Service (SHaaS) as a new service offering, which would enable customers to access an integrated suite of smart home services in addition to their broadband internet plans. This could potentially enhance customer experience, increase loyalty, and reduce customer churn.